Media messages a business can receive on WhatsApp

Maximum size for the various media message types which a business can receive on WhatsApp?

E Ocean WhatsApp API supports sending and receiving media messages with WhatsApp users. Please note that a WhatsApp media message can only contain one media attachment. Any Any additional attachments will be ignored.

WhatsApp supports the following limits per media type:

Images: 5MB

Documents: 100MB

Audio: 16MB

Sticker: 100KB

Video: 16MB

E Ocean is bound to comply with WhatsApp server requirements and to ensure that all media callbacks are within the limits stated above when delivering to the business.

For more information, click here.