Create and Manage Templates Learn all about how to create and manage message templates, allowing businesses to send predefined messages to customers on WhatsApp in compliance with WhatsApp’s policies. Templates are used for sending WhatsApp template messages via either the Cloud API (hosted by Meta) or the On-Premises API. These templates are essential for businesses […]

How to Set Up API Campaigns in Digital Connect API Campaigns are mainly used for transactional messaging. WhatsApp allows businesses active on WhatsApp API to send pre-approved template messages as notifications to users. In this article, we will explore how to configure the API campaign. Setting up API Campaigns within the Campaign Manager on your […]

Digital Connect’s Webhooks for messages sent using WhatsApp message templates In this article, you will learn about configuring webhooks to track your template message delivery status. Webhooks are only available for businesses on Cloud API and can be configured in the Developer settings of your Digital Connect account. Please note that access to the developer […]

Authenticate by using API Keys The Digital Connect API uses API keys to authenticate requests. You can view and manage your API key in the Digital Connect Dashboard. The API key needs to passed as a header into every API call you make. apikey: ‘your-api-key-here’ All API requests must be made over HTTPS. Calls made […]

How to Send Transactional Messages on WhatsApp via Digital Connect API As a business, you may want to automate transactional messages on WhatsApp, sending message templates directly from your own system—such as a website, app, or CRM—whenever a relevant customer event occurs. This article will guide you through the precise steps required to automate WhatsApp […]