Mandatory requirements to add Instagram as a Digital Connect channel Before you can add Instagram channel, you have to make sure that you fulfill the following requirements. Your Instagram account must be registered as a Business account The Instagram account must be connected to a Facebook page You must allow access to Messages of Connected […]

Add Instagram Business as a channel to Digital Connect To add Instagram as a channel, follow these steps. Requirements The Instagram Channel requires your Instagram account to be an Instagram for Business account, connected to your Facebook company page. Before you proceed, Please ensure that you fulfill the mandatory requirements to add the channel. Steps […]

Reauthorize your Facebook Messenger account Digital Connect may at times lose connection to your Facebook Messenger account. This may happen when you change your account password, but it could also happen randomly due to API problems at Facebook’s end. You can apply the following steps to reauthorize your account: Follow the same steps as described […]

Add Facebook Messenger as a Digital Connect Channel Connect your Facebook page with Digital Connect, view, and reply to messages in your team inbox. Create bots and send campaigns To add Facebook Messenger as a channel, simply follow these steps: Click on Channels on left side navigation, and then click on Facebook Messenger. Click on […]